Testimonials

Since dealing with Amy, who is my direct contact with First National re two (2) rental properties in the Kalgoorlie environs, the service, response, professional documentation, record-keeping, communication, personal inter-action - all facets have been beyond critique and un-equivocally exceeding expectations. She has earned and established a most enviable accord with her duties and business outcomes. Productive, responsive re and proactive, she is surely a very valued Employee and am hopeful her contact remains at our behest - to best assure the well-being of all Tenants, for all parties concerned, in her accountable port-folio. It is my pleasure.
Thank you

Mike Poletto

Bec, I just want to say a huge thank you and express my sincere appreciation for the professional way both Clare and yourself responded to my requests. You definitely proved that your company slogan “We put you first” isn’t just for show. To be honest, I did approach 2 other real estate companies in Kalgoorlie, the very same day I contacted First National.  One company still hasn’t even bothered to come out as organised, whilst the other company I had to chase and leave messages with reception for over a week and they finally gave me an appraisal amount over the phone. I am yet to receive their rental info pack regarding costs involved so I could make an informed decision, so I’ve come to the conclusion that they weren’t really interested either.

 

Once again THANK YOU, not only was your appraisal ‘spot on’, your advice and information supplied was very helpful and your service made me feel that you wanted me as a customer, which in turn made me feel confident and comfortable dealing with you and First National. Because of this I would not hesitate to contact First National Kalgoorlie for any of my future real estate needs – both rental and buying/selling.

 

Regards

Deb Champion

I dealt with Rebecca, Amy & Megan when I leased my unit and they were all polite, friendly and easy to talk to compared to a lot of property staff that I have dealt with. Your company should be proud to have these three amazing staff work for you as they are an asset to your company in the way they have dealt with me during this time.

Michael

Meg by far has been the most outstanding member of staff to deal with during her short period Managing our 4 Investment Properties. We are based in the South West Region which is in  Bunbury which is so far away from Kalgoorlie, we have found  Meg to be   always most proficient , competent and professional to deal with at all times. She always return calls and emails , always keeps me up to date with progress of actions taking place , she actually delivers what is requested or what she promises in a timely manner and has gone above and beyond to service the  CONTARINO ESTATE  requirements during her time managing our rental investments, also additional request inspections between tenants vacating our properties and arranging all repairs and maintenance for all properties in a swift and efficient manner.

 

We are extremely happy with the service we receive from Meg

 

CONTARINO ESTATE

 

LEONARDO CONTARINO

“Just a short note to let you know that we have settled into the new house at 19 Rhodes Street and are looking forward to putting our own stamp on the place with a few new drapes and other furnishings. We were very happy dealing with First National and you representative Sue Wilson whom we found not only very attentive, but also very knowledgeable on real estate in Kalgoorlie. I felt that buying my first house in Australia might be somewhat daunting, however, Sue kept us well informed and we were happy with the way the process was explained. Having had some extremely bad experiences with agents in New Zealand, it was a pleasure to work with someone who was genuinely interested in finding us the right house for us. My brief was quite specific and I would not have been and easy client. The property that I sought had to be in need in a little renovation (as opposed to a major overhaul) , have rear lane access and, in particular, enough frontage to erect a carport to provide for off street parking. Rhodes Street is such a property and I’m looking forward to being able to add some equity to it in the next few months and then purchase a rental property. Thanks in the main to the very high standard of service we received from Sue, I will have no hesitation in returning to First National when the time comes to complete my next purchase. I will also have no hesitation in recommending Sue to any potential buyers that I might come into contact with in the future. Kind Regards Hugh J. Kearns”

Hugh J. Kearns

I recently brought a property through First National Real Estate in Kalgoorlie. I wish to thank you all and in particular Joanne Buttfield for the excellent service. Joanne acted in my best interests and had a real understanding of the local real estate picture. I believe she did her upmost in negotiations on price / feedback from the seller(s). I would recommend your firm and Joanne is particular to all my friends and colleagues.

John Ti Gregory
25 February 2014

Hi Jo,
RIchie and myself would like to thank you so much for everything you have done for us. It was simple and fast and easy. You helped us to find exactly what we were looking for at a price that we both felt was a great deal.

We will definitely be giving you a call the next time we purchase a house.

Thanks again.
Sam and Richie

Sam and Richie
25 February 2013

"Jo was very professional, always on time and very helpful. She made the purchase of my investment unit an easy experience, explaining every step of the transaction. Thank you!"

Lindsay Neil
12 December 2012

"Hi Sue we would like to thank-you for all the help you have given us, especially when we were having difficulties in sourcing a home loan. As you know it was through my own ignorance that I had made it difficult getting a loan. However the less sheer determination paid off and with your help we finally came through. We are really loving our new home and the grandchildren have already blessed the pool ten times over! No doubt we will continue to use your services in the future. Best regards"

Mr S and Mrs K Lewis
29 August 2012

"Jo was very friendly and professional. The appraisal was presented in an extremely high standard and if we do consider selling down the track we would definitely call and talk to Jo before making a decision on who to list with"

D Stevens
8 July 2012

"Firstly I would like to take this opportunity to apologize for not providing this earlier. With our move overseas, settling in to new work and environment and the general issues of moving to another country it has not been possible until now. Despite the issue with the sale, we have been very pleased with every aspect of Jo's assistance in this matter. She has been courteous, professional and very informative throughout the process, and has kept us up to date with all goings on regarding advertising, home opens and feedback from potential buyers. Selling our house has been a big thing for us both as it has been a property we have held so dearly and it meant so much to us as a home. Jo's efforts, assistance and professional work ethic has made this transition in our lives a very smooth one and we felt confidence in her ability and approach to this all along. We would like to thank Jo for this from the bottom of our hearts and wish you all the best for the future. We will be back in Kalgoorlie around Xmas and would personally like to catch up and thank you in person"

Elizabeth & Sean
22 February 2012